Privacy Policy
Welcome to Ayaluris, where we provide professionally guided private tours to ensure you have an enriching travel experience. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and use our services.
Information We Collect
When you interact with our website or use our services, we may collect the following types of information:
Personal Information
This includes, but is not limited to, your name, email address, contact number, billing information, and any other details you supply while making a booking or inquiry.
Non-Personal Information
We may also collect non-personal information from you automatically when you visit our website, including your IP address, browser type, operating system, and the pages you view on our site.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process and manage your bookings and inquiries.
- To communicate with you, including sending confirmations, updates, and promotional materials.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
- To conduct market research and analysis.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: You have given us explicit consent to process your personal data for specific purposes.
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: We need to comply with a legal obligation.
- Legitimate Interests: We have a legitimate interest in processing your personal data to improve our services and customer experience.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to help us analyze and improve our website. Cookies are small files placed on your device that help us recognize you as a returning visitor and remember your preferences.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you do not accept cookies, you may not be able to use some features of our website.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- To third-party service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that business transaction.
Your Rights
As a user, you have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request correction of inaccurate or incomplete information.
- Erasure: You have the right to request that we delete your personal information under certain conditions.
- Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
Security of Your Information
The security of your personal information is important to us. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Links to Other Websites
Our website may contain links to external websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us to have it removed.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review our Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, how we use your personal information, or your rights regarding your data, please contact us. We are here to assist you with any inquiries you may have regarding your privacy and our practices.
Effective Date
This Privacy Policy is effective as of the date of posting on our website.