Terms of Service
Welcome to Ayaluris! These Terms of Service govern your use of our website and the services we provide. Ayaluris is a professionally guided private tours company dedicated to creating memorable experiences for travelers. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using the Ayaluris website and services, you indicate your acceptance of these Terms of Service. If you do not agree with any part of these Terms, you must not use our services.
2. Changes to Terms
Ayaluris reserves the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our services following the posting of any changes constitutes your acceptance of those changes. We encourage you to review these Terms periodically for any updates or changes.
3. Services Provided
Ayaluris offers professionally guided private tours tailored to meet the preferences and interests of our clients. Our services include but are not limited to:
- Customized itineraries
- Knowledgeable guides with expertise in various fields
- Transportation arrangements
- Exclusive access to attractions or experiences
- Assistance with travel logistics
4. Booking Process
To book a tour with Ayaluris, you must complete the booking process through our website or contact us directly. You will be required to provide certain information, including but not limited to:
- Your name
- Email address
- Phone number
- Preferred tour dates
- Any specific requests or special needs
Once your booking is confirmed, you will receive a confirmation email detailing your tour itinerary and payment information.
5. Payment Terms
Ayaluris requires full payment at the time of booking to secure your reservation. Payments can be made using the methods specified on our website. Please ensure that you provide accurate payment information. In the event that a payment is declined or not processed, Ayaluris reserves the right to cancel your booking.
6. Cancellation and Refund Policy
If you need to cancel your tour, Ayaluris has the following cancellation policy:
- Cancellations made more than 30 days prior to the tour will receive a full refund.
- Cancellations made between 15 and 30 days prior to the tour will incur a 50% cancellation fee.
- Cancellations made less than 15 days prior to the tour are non-refundable.
To request a cancellation, please contact us as soon as possible. Refunds will be processed using the original payment method.
7. Responsibilities of Clients
By booking a tour with Ayaluris, you agree to the following responsibilities:
- You will provide accurate and complete information during the booking process.
- You will arrive on time for the scheduled tour and notify us if you are running late.
- You will respect the guidelines provided by our guides during the tour.
- You will inform us of any special requirements or conditions that may affect your participation in the tour.
8. Liability Waiver
Ayaluris strives to provide a safe and enjoyable experience for all clients. However, by participating in our tours, you acknowledge and accept that there are inherent risks involved in travel and adventure activities. Ayaluris shall not be held liable for any injuries, damages, or losses incurred during your tour. You waive any claims against Ayaluris, its employees, agents, and representatives for any such incidents.
9. Conduct During Tours
Clients are expected to conduct themselves in a manner that is respectful to others and compliant with local laws and regulations. Ayaluris reserves the right to refuse service or remove a participant from a tour if their conduct is deemed inappropriate, dangerous, or disruptive.
10. Privacy Policy
Your privacy is important to us. Ayaluris collects and processes your personal information in accordance with our Privacy Policy, which outlines how we collect, use, and protect your information. By using our services, you consent to our collection and use of information as described in the Privacy Policy.
11. Intellectual Property
All content on the Ayaluris website, including text, graphics, logos, images, and software, is the property of Ayaluris or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our content is strictly prohibited.
12. Third-Party Links
The Ayaluris website may contain links to third-party websites that are not owned or controlled by Ayaluris. We are not responsible for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and policies of any third-party sites you visit.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Ayaluris operates, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction.
14. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms of Service constitute the entire agreement between you and Ayaluris regarding your use of our services and supersede any prior agreements or understandings, whether written or oral.
16. Contact Information
If you have any questions about these Terms of Service, please reach out to us through our website. We appreciate your understanding and cooperation in adhering to these Terms, and we look forward to providing you with an exceptional travel experience.